Cómo Hilton y SweetRush crearon entrenamiento generativo de IA
The generative AI coach provides feedback on the learner’s ability to express empathy authentically, offering personalized suggestions for improvement and reinforcement of positive behaviors. This real-time feedback loop allows learners to practice their soft skills in a safe, immersive environment without the fear of making mistakes that could harm real guest relationships. It also ensures … Leer más